Privacy Policy

1. Introduction

Welcome to Sheenoo! Your privacy is very important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your information. By using our website, you consent to the practices described here.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, mailing address, and payment details.
  • Additional Data: We may also collect information about your browsing behavior and location data.

3. Purpose of Collection

The personal information we collect is necessary for the following purposes:

  • Order Fulfillment: Ensuring that we can process, fulfill, and deliver your orders.
  • Customer Support: Addressing any inquiries or support requests.
  • Payment Processing: Managing secure payment transactions.
  • Compliance: Adhering to legal obligations and regulations.

4. How We Collect Information

We collect information directly from you when:

  • You create an account.
  • You complete a checkout or purchase.
  • Cookies are used to gather certain data (no third-party services are involved).

5. How We Use Your Information

We use the information we collect for purposes such as:

  • Order Processing: To fulfill and manage your orders.
  • Customer Service: To address inquiries and provide support.
  • Marketing: To inform you of new products, promotions, and offers.
  • Improving Services: To enhance and personalize your experience with us.
  • Personalized Marketing: Based on your interactions, we may customize marketing content for you.

Non-Personal Data Use

We may use aggregated, anonymized data (which does not directly identify individual users) to analyze site trends and improve user experience without identifying individual customers.

6. Information Sharing

We share your information only with trusted third-party service providers, such as shipping companies, to fulfill orders and deliver products. These third parties have their own privacy policies and maintain high data privacy standards to protect your information.

7. Customer Rights

As a Sheenoo customer, you have the right to:

  • Access and Update Information: You may access, update, or correct your personal information by contacting us.
  • Opt-Out of Marketing: You can choose to opt out of receiving marketing communications at any time.

8. Data Security

We are committed to protecting your information. We use secure servers and encryption technology to safeguard your data, adhering to industry-standard security practices. We follow the principles of data minimization and privacy-by-design, collecting only the information necessary to provide our services.

9. Data Retention

We retain customer information as long as necessary to provide our services. Even if your account becomes inactive or an order is completed, we may retain your information for record-keeping purposes, as required by law.

10. Age Requirements

While Sheenoo is available to users of all ages, we recommend that parents supervise minors’ purchases and interactions on our site to ensure appropriate use.

11. Contact Us

If you have any questions or concerns regarding your privacy, please reach out to us at:

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you directly of any significant changes.